You own the product from day one, the monthly fee covers data, platform and support.

Asset Tracking devices such as Nano, Magtrack and Tag IQ can be installed within minutes.

Cam IQ is possible to install yourself, however for a professional fit, we recommend using an Auto Electrician.

There is no contract. You have paid for the hardware. You can cancel your monthly or yearly subscription at any time.

Depending on which product you have purchased. Your monthly fee covers cellular data costs, video storage fees (for cameras), firmware upgrades, mobile or desktop platform fees and support.

No, Nano, Magtrack and CAM iQ come with SIM's already installed. TAG iQ operates off roaming bluetooth technology.

You would simply have your auto electrician remove the camera. In the case of Nano, Magtrack or TAG iQ, you just have to remember to remove them yourself (and where you've hidden them).

For CAM iQ As all footage is stored in the cloud, you can access this via the iOS/Android app. Footage is stored and accessible via three methods. Automatically in the event of a collision, manually using the panic button, or by logging into the app and manually requesting footage from a particular time/date. Panic button and crash footage is stored indefinitely.

The camera is simple to install but some we recommend using a professional auto electrician.

The panic button is a quick way of generating footage which is then stored in the cloud. This is in place to protect you.

Simply visit the Apple App Store or Google Play Store to download the Trak+ app. Once you have placed your order, we will be in touch with links to help download the relevant app.

The app also stores your journeys and give you a driver risk score based on your behaviour – this is private to you!

Simply contact info@matrixiq.com.au and we will be in touch to help you solve your issue.